"It's not that people don't know what to do; they are usually just afraid to do what their heart tells them to do. However, by building courage within yourself, step by step, you will gradually overcome your fears. With courage, you will open up to the whole world. Your self-confidence will grow. You will reach a point where there are no longer any limits to what you are trying to achieve and what you are involved in."
I have read this book twice. It consists of 21 chapters and describes methods for dealing with difficult, crisis moments in the operation of a company. The advice contained in this book is also applicable to private life.